Public Satisfaction Survey 2015 - Results

In late October 2015, the 31st District Court conducted a public satisfaction survey that asked court-users to rate their experience at the Court. The survey was created by the State Court Administrative Office (SCAO), a division of the Supreme Court of Michigan, and must be conducted annually by Michigan courts. Recently, SCAO released the results of the survey.

31st District Court Judge Paul Paruk is pleased to announce that for the third year in a row, court-users reported having a positive experience at the 31st District Court at a rate that exceeded the state-wide average.

  • 93% of court users felt they were treated with courtesy and respect by court staff.
  • 89% of court users felt the judge or magistrate treated them with courtesy and respect.
  • 84% of court users felt the way the judge or magistrate handled their case was fair.
  • 90% of court users were able to get their business done in a reasonable amount of time.

The survey results are evidence of the priority that Judge Paruk places on customer service, treating court-users with respect, and ensuring fair outcomes in matters before the Court. Judge Paruk also gave credit to the 31st District Court staff, stating, “Our staff works extremely hard, and is genuinely dedicated to serving the public.” 

The 31st District Court would like to thank the survey participants for their cooperation, and pledges to continue working to provide the best experience possible for court-users. 

The results of the survey are linked below.

31st District Court Public Satisfaction Survey 2015